Job Description:
We are seeking a friendly and reliable Customer Service Representative to handle inbound and outbound calls, assist customers with inquiries, and resolve issues promptly and professionally.

Responsibilities:

• Answer customer calls and provide accurate information
• Resolve complaints or direct issues to the appropriate department
• Document interactions in the system
• Follow up on customer concerns as needed
• Meet performance and quality standards

Requirements:

• High school diploma or equivalent
• Excellent communication and problem-solving skills
• Comfortable working in a fast-paced call center environment
• Basic computer and typing skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.